Privacy Policy

How we collect, use, and protect your information on our free social casino games platform

Last Updated: August 21, 2025

Your Privacy Matters

At Lunora Social, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our free social casino games platform.

1. Information We Collect

Information You Provide

When you create an account or use our free social casino games platform, you may provide us with:

  • Account information (username, email address, age verification)
  • Profile information and preferences
  • Communications with our support team
  • Feedback and survey responses

Information We Collect Automatically

When you use our free social casino games, we automatically collect:

  • Device information (device type, operating system, browser type)
  • Usage data (games played, time spent, features used)
  • Technical data (IP address, cookies, session information)
  • Performance and analytics data

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our free social casino games platform
  • Personalize your gaming experience
  • Communicate with you about our services
  • Ensure platform security and prevent fraud
  • Analyze and improve our games and features
  • Comply with legal obligations and enforce our Terms of Service

3. Information Sharing and Disclosure

We Do Not Sell Your Personal Information

Lunora Social does not sell, rent, or trade your personal information to third parties for commercial purposes.

We may share your information only in the following limited circumstances:

  • With service providers who assist in operating our platform (under strict confidentiality agreements)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger (with prior notice to users)
  • With your explicit consent for specific purposes

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our free social casino games platform:

Essential Cookies

Required for basic platform functionality and security.

Analytics Cookies

Help us understand how you use our games and improve our services.

Preference Cookies

Remember your settings and personalize your experience.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Incident response and breach notification procedures

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

Request a copy of your personal information and receive it in a portable format.

Correction and Updates

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal and business requirements.

Opt-Out

Opt out of certain data processing activities, such as marketing communications.

7. Children's Privacy

Age Restriction

Our free social casino games platform is intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information during such transfers.

We comply with applicable data protection laws and implement appropriate transfer mechanisms, such as standard contractual clauses approved by relevant authorities.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes through our platform, email, or other appropriate means. Your continued use of our free social casino games platform after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, please contact our privacy team.